Privacy Policy

1. Information Collection

We collect information you choose to provide directly to us through our website. This includes details submitted via the Contact Us form (Name, Phone Number, Subject, and Message) and items added to your local shopping cart or wishlist.

Please note that order processing is finalized over WhatsApp. Any data shared once redirected to WhatsApp is subject to WhatsApp's own privacy terms.

2. How We Use Information

We utilize the collected details to:

• Facilitate instant orders and custom quotes via WhatsApp.
• Respond to your product questions or technical inquiries.
• Maintain your local wishlist and shopping cart across browser sessions.
• Improve user navigation and catalog organization.

3. Local Storage & Cookies

To provide a premium and fluid experience, Matrix Electric uses the browser's Local Storage feature to securely store your active cart items and wishlisted products. No private information is tracked or shared with third-party networks. You can clear this data at any time by clearing your browser cache.