Terms of Service

1. Catalog Purpose

Matrix Electric provides this web platform as an online product catalog displaying circuit breakers, AC contactors, relays, digital energy meters, and other low-voltage electrical accessories. This site is for inquiry, wishlist collection, and order pre-staging. All transactions are finalized via WhatsApp.

2. Pricing & Availability

While we endeavor to keep specifications and prices accurate, fluctuations in manufacturing costs and exchange rates may apply. Pricing listed on the catalog is indicative and subject to change. Final pricing and stock availability must be confirmed with our customer representative over WhatsApp before placing an order.

3. Warranty & Disclaimers

Products supplied by Matrix Electric are backed by a 1 Year Free Replacement Warranty against manufacturing defects. This warranty does not cover damage resulting from improper installation, grid surges, liquid damage, or product tampering.

Electrical hardware should only be installed by certified professional electricians. Matrix Electric is not responsible for any installation hazards, damage, or injuries resulting from misconfiguration.